Turkish Delights (Rahat Lokum) Flavour Four: Frontline services, space usage, and support for families (Cinnamon)

By Philip Keates

Today’s tasty topic is broadly on the usage of the library space itself, with just a pinch of info from the coalface of library services (but not a pinch of coal. You probably shouldn’t put coal in your food. Just like you probably shouldn’t mix metaphors).

Phoebe Leung of Lingnan University mentioned a couple of ways in which they make their frontline services more engaging. They offer easy communication with staff through their WhatsApp a Librarian service. They also make their librarian orientations more exciting by including a QR code treasure hunt, with prizes for the winners.

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Turkish Delights (Rahat Lokum) Flavour Two: Information Literacy (Lemon)

By Philip Keates

Hello again, and welcome to part 2 of my library-famous blog series! This time, we’ll be looking at Information Literacy (or IL). IL was a hot topic amongst our speakers, receiving at least a mention in many, if not most, of the presentations.

I’m sure a lot of this will be familiar stuff to our IL professionals, particularly the core IL concepts, but I hope that even they might be able to sift a few useful golden idea nuggets from the… um… mineral-rich waters of the training week, using the… uh… the brain-sieve that is this blog post… no, this metaphor’s got away from me. You get the idea.

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