{"id":433,"date":"2019-07-08T12:44:44","date_gmt":"2019-07-08T11:44:44","guid":{"rendered":"http:\/\/blogs.sussex.ac.uk\/business-school\/?p=433"},"modified":"2019-07-08T12:44:51","modified_gmt":"2019-07-08T11:44:51","slug":"student-internship-at-time-kuala-lumpur-blog-7-selling-broadband-and-fishy-dinners","status":"publish","type":"post","link":"https:\/\/blogs.sussex.ac.uk\/business-school\/2019\/07\/08\/student-internship-at-time-kuala-lumpur-blog-7-selling-broadband-and-fishy-dinners\/","title":{"rendered":"Student internship at TIME. Kuala Lumpur, Blog 7 \u2013 Selling broadband and fishy dinners"},"content":{"rendered":"\n<ul class=\"wp-block-gallery columns-1 is-cropped\"><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" width=\"608\" height=\"890\" src=\"https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Food-stand-at-work-1.jpg\" alt=\"\" data-id=\"436\" data-link=\"https:\/\/blogs.sussex.ac.uk\/business-school\/?attachment_id=436\" class=\"wp-image-436\" srcset=\"https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Food-stand-at-work-1.jpg 608w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Food-stand-at-work-1-205x300.jpg 205w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Food-stand-at-work-1-100x146.jpg 100w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Food-stand-at-work-1-150x220.jpg 150w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Food-stand-at-work-1-200x293.jpg 200w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Food-stand-at-work-1-300x439.jpg 300w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Food-stand-at-work-1-450x659.jpg 450w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Food-stand-at-work-1-600x878.jpg 600w\" sizes=\"(max-width: 608px) 100vw, 608px\" \/><\/figure><\/li><\/ul>\n\n\n\n<h3><strong>By Jed Sexton, BSc Economics<\/strong><\/h3>\n\n\n\n<p>Going into our third week at Time.com. our group felt at home in Kuala Lumpur, with as we fully immersed ourselves into the local culture. The week got off to the perfect start with TIME.com hosting their annual \u2018Open House\u2019 which turns out was ideal opportunity to consume vast quantities of delicious Malay cuisine, something I personally took full advantage of.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p><strong>Selling broadband in down town Kuala\nLumpur<\/strong><\/p>\n\n\n\n<p>Tuesday morning was back to business,\nwith the introduction to the consumer division of sales given by team leader\nWilson. He explained to us the methods and techniques used to sell broadband to\nconsumers as well as further detailing the packages sold by TIME dotCom. I was\nparticularly impressed with how TIME turned their perceived limitations into\nunique selling points for their customers. For instance, unlike their\ncompetitors, they do not offer any content alongside their broadband packages.\nAlthough surprising at first, it was explained to us that this was in fact a\nmarketing strategy used to draw attention to the quality of their broadband\nservice itself without dressing it up with added bonuses, in order to appeal to\ntheir more \u2018techy\u2019 target audience.<\/p>\n\n\n\n<p>The afternoon was designed to put our\nlearning to the test with the chance to actually sell packages to local\nconsumers, with the added incentive of commission for any sales made. Eighty\nper cent of TIME\u2019s consumer revenue comes from face-to-face dealers rather than\nonline subscriptions, suggesting that Malaysian people are less keen to sign up\nusing the internet than in the UK. We were instructed to arrive at Kuala Lumpur\n(KL) Traders Square where we would be met by the TIME dealers, where we would\nobserve their sales methods before trying ourselves. The dealer \u2018team\u2019 was a\nman sitting behind a stall under the unmissable magenta colour of a TIME dotCom\numbrella but we still picked up some useful selling tips. Unfortunately, we\nwere not able to make any sales; however, this was somewhat down to the lack of\npassers-by in the sweltering heat.<\/p>\n\n\n\n<p><strong>Fishy dinner<\/strong><\/p>\n\n\n\n<p>The evening delivered one of the\nhighlights of the trip for me, with a visit to South Sea Seafood restaurant\njust west of KL to celebrate fellow intern Echo\u2019s birthday. It was unlike any\nestablishment I had been to before, where the fish menu was in fact a series of\nfish tanks where you could select your dinner from the living creatures within\nthem (perhaps not for the faint hearted). <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"1024\" height=\"768\" src=\"https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Fish-tank-1024x768.jpg\" alt=\"\" class=\"wp-image-435\" srcset=\"https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Fish-tank-1024x768.jpg 1024w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Fish-tank-300x225.jpg 300w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Fish-tank-768x576.jpg 768w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Fish-tank-100x75.jpg 100w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Fish-tank-150x113.jpg 150w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Fish-tank-200x150.jpg 200w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Fish-tank-450x338.jpg 450w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Fish-tank-600x450.jpg 600w, https:\/\/blogs.sussex.ac.uk\/business-school\/files\/2019\/07\/Fish-tank-900x675.jpg 900w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Fibre optic cable installation<\/strong><\/p>\n\n\n\n<p>Wednesday offered the opportunity to\nobserve the installation of fibre optic directly to a consumer. We saw how the\ninstallation teams pulls the fibre cable from the main distribution frame to\nthe customers\u2019 apartment. Since the building was not already fiberized it took\nmore time than a newer building perhaps where fibre would have been installed\nduring construction, seeing as fibre became the recognised practise in around\n2013.<\/p>\n\n\n\n<p>Overall our time with the consumer\ndivision gave us a good insight as to how TIME managed their customers, which\nseemed to be more personable than in the UK. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Jed Sexton, BSc Economics Going into our third week at Time.com. our group felt at home in Kuala Lumpur, with as we fully immersed ourselves into the local culture. The week got off to the perfect start with TIME.com<span class=\"ellipsis\">&hellip;<\/span><\/p>\n<div class=\"read-more\"><a href=\"https:\/\/blogs.sussex.ac.uk\/business-school\/2019\/07\/08\/student-internship-at-time-kuala-lumpur-blog-7-selling-broadband-and-fishy-dinners\/\">Read more &#8250;<\/a><\/div>\n<p><!-- end of .read-more --><\/p>\n","protected":false},"author":306,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[169783,94179],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/parRhU-6Z","_links":{"self":[{"href":"https:\/\/blogs.sussex.ac.uk\/business-school\/wp-json\/wp\/v2\/posts\/433"}],"collection":[{"href":"https:\/\/blogs.sussex.ac.uk\/business-school\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sussex.ac.uk\/business-school\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sussex.ac.uk\/business-school\/wp-json\/wp\/v2\/users\/306"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sussex.ac.uk\/business-school\/wp-json\/wp\/v2\/comments?post=433"}],"version-history":[{"count":1,"href":"https:\/\/blogs.sussex.ac.uk\/business-school\/wp-json\/wp\/v2\/posts\/433\/revisions"}],"predecessor-version":[{"id":437,"href":"https:\/\/blogs.sussex.ac.uk\/business-school\/wp-json\/wp\/v2\/posts\/433\/revisions\/437"}],"wp:attachment":[{"href":"https:\/\/blogs.sussex.ac.uk\/business-school\/wp-json\/wp\/v2\/media?parent=433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sussex.ac.uk\/business-school\/wp-json\/wp\/v2\/categories?post=433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sussex.ac.uk\/business-school\/wp-json\/wp\/v2\/tags?post=433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}