{"id":1962,"date":"2012-09-12T15:29:39","date_gmt":"2012-09-12T15:29:39","guid":{"rendered":"http:\/\/blogs.sussex.ac.uk\/elearningteam\/?p=1962"},"modified":"2012-09-12T15:29:39","modified_gmt":"2012-09-12T15:29:39","slug":"moodle-usability-interviews-from-2010-1","status":"publish","type":"post","link":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/2012\/09\/12\/moodle-usability-interviews-from-2010-1\/","title":{"rendered":"Moodle usability &#8211; interviews from 2010 (#1)"},"content":{"rendered":"<p>In 2010, <a title=\"Graham's linedin page\" href=\"http:\/\/uk.linkedin.com\/in\/grahammcallister\" target=\"_blank\">Graham MacAllister<\/a>, \u00a0founder of \u00a0Player Research, interviewed a number of staff members here at Sussex and videoed them interacting with our old version of Moodle.<\/p>\n<p>These videos &#8211; and Graham&#8217;s subsequent report &#8211; were very helpful to us in deciding on the priorities and approaches to adopt in taking forward the work that we&#8217;ve done with Moodle since then.<\/p>\n<p>We can&#8217;t post the videos because we didn&#8217;t request appropriate permissions from the interviewees, but here is a totally anonymous transcript of a short section of one of the interviews.<\/p>\n<p>This is a screen shot of the Moodle site from 2010 they are looking at:<\/p>\n<p><a rel=\"attachment wp-att-1967\" href=\"http:\/\/blogs.sussex.ac.uk\/elearningteam\/2012\/09\/12\/moodle-usability-interviews-from-2010-1\/screen-shot-of-2010-site\/\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-1967\" title=\"learning system site for user testing, 2010\" src=\"http:\/\/blogs.sussex.ac.uk\/elearningteam\/files\/2012\/09\/screen-shot-of-2010-site.png\" alt=\"\" width=\"576\" height=\"550\" srcset=\"https:\/\/blogs.sussex.ac.uk\/elearningteam\/files\/2012\/09\/screen-shot-of-2010-site.png 576w, https:\/\/blogs.sussex.ac.uk\/elearningteam\/files\/2012\/09\/screen-shot-of-2010-site-300x286.png 300w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/a><\/p>\n<p style=\"padding-left: 30px\"><em>Interviewer<\/em>: Imagine if we suddenly decide that it would be much better if it was in 10 sections? How would you go about changing it to 10 sections?<\/p>\n<p style=\"padding-left: 30px\">[4 second pause]<\/p>\n<p style=\"padding-left: 30px\"><em> Interviewer<\/em>: If I can ask you, \u00a0just to talk out loud about the things you\u2019re looking for or what you would expect.<\/p>\n<p style=\"padding-left: 30px\"><em> Staff member<\/em>: \u00a0[replies straight away] Well, we need something to add onto here [with her mouse she is indicating the final section in the 5 sections visible on the screen &#8211; marked with a green star on the screenshot] &#8230;. but i\u2019m not quite sure how you\u2019d do that [2 second pause]<\/p>\n<p style=\"padding-left: 30px\">[starts to look at other parts of the screen \u2013 goes to the Site menu \u2013 the top left hand block]<\/p>\n<p style=\"padding-left: 30px\">Site menu [reads and runs mouse along the link] \u201cTopic 1\u201d [moves mouse across the Section 0 which is parallel to where it says topic 1]<\/p>\n<p style=\"padding-left: 30px\">Is that Topic 1? [shakes head][6 second pause in which she shakes head, looks around the page, ]<\/p>\n<p style=\"padding-left: 30px\">I really don\u2019t know[now sliding mouse into the sussex library resources block]<\/p>\n<p style=\"padding-left: 30px\">[starts reading the list within this block] \u201cReading lists\u201d [confidently, this is something she recognizes, then tailing off again]<\/p>\n<p style=\"padding-left: 30px\">No \u00a0[shakes head, looks to bottom of screen and says quietly] I don\u2019t know let\u2019s just go down<\/p>\n<p style=\"padding-left: 30px\">[Scrolls a bit further down the page, sighs, sits back in chair in a gesture of defeat] Sorry.<\/p>\n<p style=\"padding-left: 30px\"><em> Interviewer<\/em>: What would you like to \u00a0see?<\/p>\n<p style=\"padding-left: 30px\"><em> Staff member<\/em>: \u00a0[much more quickly and confidently] Um a drop down menu. [Moves mouse to the Site menu]<\/p>\n<p style=\"padding-left: 30px\">Or \u2013 [interrupts herself, sounds less confident, moves mouse to Site menu] This is a site menu ..<\/p>\n<p style=\"padding-left: 30px\"><em> Interviewer<\/em>: Mm [neutral tone]<\/p>\n<p style=\"padding-left: 30px\"><em> Staff member<\/em>: \u00a0[sigh] [pause][sits back in chair] I just think it\u2019s completely .. [turns to where the interviewer is sitting] confusing<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2010, Graham MacAllister, \u00a0founder of \u00a0Player Research, interviewed a number of staff members here at Sussex and videoed them interacting with our old version of Moodle. These videos &#8211; and Graham&#8217;s subsequent report &#8211; were very helpful to us in deciding on the priorities and approaches to adopt in taking forward the work that [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3,35,70],"tags":[],"_links":{"self":[{"href":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/wp-json\/wp\/v2\/posts\/1962"}],"collection":[{"href":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/wp-json\/wp\/v2\/comments?post=1962"}],"version-history":[{"count":15,"href":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/wp-json\/wp\/v2\/posts\/1962\/revisions"}],"predecessor-version":[{"id":1981,"href":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/wp-json\/wp\/v2\/posts\/1962\/revisions\/1981"}],"wp:attachment":[{"href":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/wp-json\/wp\/v2\/media?parent=1962"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/wp-json\/wp\/v2\/categories?post=1962"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sussex.ac.uk\/elearningteam\/wp-json\/wp\/v2\/tags?post=1962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}