Ellen Hughes is a third-year undergraduate student studying Anthropology and International Development at the University of Sussex.
The Kafala system, a sponsorship-based labour structure prevailing in multiple Middle Eastern countries, has long been criticized as a tool for exploitation, with Qatar exemplifying one of its most extreme forms. As preparations for the 2022 World Cup unfolded, migrant workers faced deteriorating conditions, while the international community only offered fleeting attention to rampant human rights abuses. Promised reforms were inadequate, leaving workers with little protection or recourse.

The History Behind the Exploitation
Derived from the Arabic word “kafula,” meaning “to take care of” or “to guarantee,” the Kafala system binds workers (makfūl) to their sponsors (kafeel). In theory, employers provide accommodation, meals, and pay under temporary visas, but in practice, this relationship often fosters dependency and exploitation.
On paper, the kafala system is a well thought out plan that allows several key issues to be addressed simultaneously. Its use of temporary work visas provides control surrounding over-migration and higher economic flexibility, as the onus moves away from the government and onto the sponsor. If there is no work available, there are no sponsorships or visas available. Privatizing visas not only decreases waiting times for approval but also prevents migrants from overstaying their board as employers will not want to pay them not to do work.
Qatar was named the location of the 2022 World Cup in December of 2010, becoming the first country in the Middle East to be named a host. Qatar spared no cost, spending upwards of $220 billion on revitalising the city, building several stadiums, a new metro system, and renovating multiple hotels and the Airport. Due to the extreme lengths Qatar went to in preparation for the World Cup, the kafala system was more prevalent than ever, with 90% of the Qatari workforce comprising of migrant labourers.
Immediately, human rights organisations began to shed light on the mistreatment that migrant workers were receiving to have the country ready to host in time. International objection could be seen from celebrities like Joe Lycett and Dua Lipa, who spoke out about their discouragement and lack of involvement towards the World Cup. Regardless of the global opinion, FIFA continued to wash their hands of the role it played in the exploitation of the workers. Theo Zwanziger, an executive of FIFA, said “What do you expect of a football organisation? FIFA is not the lawmaker in Qatar”. FIFA brought in a revenue of 7.5 billion USD and Qatar grossed 1.56 billion USD. This made the 2022 World Cup- as said by Minky Worden, “the highest grossing World Cup for FIFA and the deadliest event in the history of world sport.” By 2018, over 1200 deaths had been associated with the construction of the stadiums, although this number is likely far higher.
The Cost of the World Cup: Worker Exploitation
Workers were required to use private agencies to connect with sponsors in Qatar, with fees reaching as high as US$4,300. This forced many hopeful migrants to take out loans, with the belief that they would quickly repay the debt once they started their jobs. After leaving their families behind, workers were often placed in overcrowded accommodations, in which they would share a room with up to eight other individuals. Although regulations set welfare standards that limit occupancy to four individuals per room, these rules were rarely enforced.
The most prevalent form of exploitation within the Kafala system stems from the deceitfulness surrounding workers’ pay. Potential labour migrants often invest in the kafala system with the promise to make significantly more than what they would make in their origin country. However, once workers arrive at their host country, they often receive less than half of what they were initially promised and may not receive their pay for several months. This leaves workers in a far worse scenario in which they cannot send any money to their families back home or pay back the initial loan taken out to pay the agency.
Many labour migrants were unable to leave the stadium they were constructing as their employers refused to complete their resident ID; a form that only the sponsor can complete. If caught, these workers would have been fined or imprisoned, thus isolating them from a life outside the stadium. Moreover, workers must have an “exit permit” in order to go home or to another job site, which must also be approved by their sponsor. In many cases, workers were threatened to not be granted permission to go home and may not see their family until their contract is up. The kafeel will often take their passports on arrival to prevent them from fleeing, further immobilising them.
Finally, the criminalisation of “absconding” legally reinforces forced labour as workers are threatened with jail time, deportation, or heavy fines if they try to flee their sponsor before their contract is over.
The Human Toll of Construction – Surendra’s Story
Surendra Tamang was one of the many men who believed the World Cup being in Qatar was a dream come true. In 2015, Surendra took out a loan to pay an agency and signed a contract for six years at a construction site of one of the stadiums. He aimed to send money back home and have enough saved to buy himself a ticket to one of the matches in the stadium he built. However, Surendra never made it to the match and was instead sent home with gastritis in October of 2021. When he arrived home, the hospital deemed both of his kidneys to be failing due to the long hours in extreme heat. Likely to be on dialysis for the remainder of his life, Surendra was one of the many individuals whose lives were catastrophically ruined in the lead up to the World Cup. Surendra endured years of headaches, nose bleeds, fainting spells, vomiting and cramping as he worked every day in temperatures as high as 44.4°C. Despite the Qatari government requiring that the workers were on break around midday, it is cases like these that make you question whether the employers truly followed through with it or not and whether it did any good considering the humidity reached 70%, even in the early hours of the day.
An intersectional lens help us better understand which groups are most vulnerable within the Kafala system, and the ways in which they are subject to exploitation. In the context of constructing for the world cup, male workers were predominately targeted; leaving female workers to occupy domestic roles where they faced the highest levels of sexual abuse. Reports indicate a staggering 600% increase in potential sex trafficking victims arriving from Africa to the Gulf states. Furthermore, there is a large racial bias rooted within the system in which the hierarchy sees workers coming from African and Asian countries as those disproportionality assigned to ‘4-D jobs’ (dirty, demanding, dangerous and difficult). This racialized hierarchy fosters a sense of “otherness, generating a certain level of detachment between the kafeel and makfūl, ultimately reinforcing the workers expendability and exacerbating their exploitation.
Illusionary Reforms
In light of the criticism Qatar had faced in the lead up to the World Cup, the Government implemented several reforms in order to protect the labour migrants and tackle the corruption surrounding the Kafala system. However, these amendments feature many flaws, and as the media exposure surrounding the World Cup dims, workers are left to face the exploitation of the kafala system alone.
The kafala system, overseen by internal ministries rather than labour ministries, removed any workers’ rights to unionise or present litigations about their working environments. Thenceforth, workers were essentially in the possession of the sponsor rather than the Government, leaving them largely unprotected and in a grey area in regard to legislation between the origin and host state.
In 2018, as an attempt to give back marginal power to the workers, Qatar was the first country to abolish the aforementioned “exit permit”. Although this seems promising, many employers still confiscate passports upon the workers’ arrival. With little reinforcement on the government’s behalf, many migrants were continuously threatened with the punishment of absconding, undermining the reform. Furthermore, the workers were required to give their employer 72 hours of notice to leave Qatar, a process unlikely to reassure those who are being sexually or physically abused and fear backlash.
In 2020, a minimum wage was introduced in Qatar for all workers, regardless of their nationality. The minimum wage was increased from 750 QAR (US$250) to 1,000 QAR (US$274). In addition, if employers were not providing accommodation or meals, the minimum wage must be 1800 QAR (US$494). Most workers sign up for the kafala system hoping to send remittances home and provide for their family from abroad. Migrant-Rights.org finds this amount too low to achieve this goal, including stating that workers cannot live a good quality standard of life, or make any savings for future retirement. It is not sustainable. Workers continued to get delayed payments and once again, due to a lack of reinforcement from the Qatari government, the minimum wage was not followed.
Lastly, in 2022 Qatar allowed workers to change jobs at any point throughout their contract. The government moved the onus of the repayments from the workers onto the two employers. If a worker wishes to change jobs during the probationary period (which is legally not allowed to exceed six months), their new employer must reimburse the old employer the wage of the employee for the remaining probational months. However, this reform created new barriers, as employers often refuse to hire workers with pending fees, forcing workers to either remain with their original employer or go home. If in the case an employer did accept the worker, they may refuse salary until their “debt” is paid off, continuing the financial exploitation present between the kafeel and makfūl.
Qatar has employed the kafala system since the 1950’s, but the 2022 World Cup severely exacerbated the exploitative nature to unprecedented levels. The desire for a spectacle allowed safety and labour procedures to be overlooked, and with tight deadlines taking priority over basic human rights. FIFA’s indifference and the fleeting attention of the global community allowed these abuses to persist. Now as the excitement of the World Cup fades, will the world honour the workers whose sacrifices made it a reality, or will their struggles be forgotten? The responsibility sadly rests on us to ensure their voices are heard and to demand meaningful accountability.
This blog has been submitted as part of course work for the module Mobilities and Global Inequalities.








Lessons from Cartagena: what can the world learn about migration governance?
Esteban Octavio Scuzarello, is a doctoral researcher at the European University Institute, Italy. His work focuses on forced displacement in South America.
The 1970s and 1980s are remembered as turbulent years in Latin America, marked by coup d’états, political persecution, genocides, cyclical economic crises, climate disasters—the list goes on. Today, the word permacrisis is commonly used to describe global affairs. One could easily argue that Latin America was in a state of permacrisis during the 1970s and 1980s, even if the term was not around at the time.
One of the many consequences of this permacrisis was the displacement of millions of people, particularly in Central America, where political, economic, and even climate-related instability was especially severe. According to UNHCR, “2 million people were forced to abandon their homes and became refugees or internally displaced persons” in Central America in the early 1980s—over 2% of the region’s total population.
Latin American states quickly realized that many of these displaced individuals did not fulfill the criteria to be considered refugees under the Geneva Convention, which defines a refugee as someone fleeing persecution on the grounds of “race, religion, nationality, membership of a particular social group, or political opinion” (Art. 1.a), nor did they fit the criteria to be considered a political asylee (a different legal figure in the Inter-American system). As a result, 2 million people were effectively excluded from the possibility of receiving international protection.
Yet, as the Chinese proverb goes, “a crisis is an opportunity riding a dangerous wind.” Sometimes, windows of opportunity arise (whether by chance or through deliberate human action) and challenges lead to change. Faced with this unprecedented mass displacement, many of the countries from the region convened in 1984 at what became known as the Cartagena Conference to discuss possible solutions. After intense debate, the participating states agreed on a new, broader definition of a refugee, including: “Persons who have fled their country because their lives, safety, or freedom have been threatened by generalized violence, foreign aggression, internal conflicts, massive violations of human rights, or other circumstances that have seriously disturbed public order.”
By expanding the definition of a refugee, the Cartagena Convention established a legal framework that more accurately reflected the realities of displaced Latin Americans. It recognized that individuals might flee not only due to a well-founded fear of persecution (such as for their political beliefs) but also because of broader systemic issues, such as widespread social upheaval. The Convention quickly became a paramount document on refugee protection (Jubilut et al., 2019), leading all South American countries to incorporate its definition into their national legislation.
Cartagena+40
Why is it worth discussing the Cartagena experience 40 years later? Simply put, because its institutional legacy remains very much alive, continuing to shape migration policies in the region (and, hopefully, around the world). I argue that this is true for at least three key reasons.
First, because its immediate impact goes far beyond the Member States of the Cartagena Conference. Today, the Cartagena definition of refugees is the most common and widespread legal definition of refugees in Latin America. Not only did countries that actively participated in the Conference adopt this definition, but it also had a cascading effect across other countries, and it is now present in almost all refugee laws of Latin American states (Acosta, 2018). This might sound trivial, but in fact, it has significant implications: to the extent that the refugee definition remains broad, more people in need of international protection will be able to exercise their right to be protected. More importantly, this was not achieved in a period of economic stability (actually, quite the contrary) yet Latin American countries managed to advance a more encompassing and generous definition, expanding solidarity.
Second, Cartagena was, and still is, important because it set a place for discussing refugee issues. In a region where regional organizations are famous for being created when politically needed and then slowly fading into irrelevance, Cartagena still informs present debates because it successfully established a forum for discussions about refugees. As a result, every ten years, Latin American states gather to further discuss different migratory issues in negotiations famously called Cartagena+10 (1994), Cartagena+20 (2004), Cartagena+30 (2014), and Cartagena+40 (2024).
Not all of these meetings were equally successful or as relevant as the first Cartagena meeting in 1984, but all of them helped cement a practice of open discussion, dialogue, policy coordination, and solidarity. After every negotiation, participating states agreed on a declaration and action plan that would provide guidance for the following ten years, signaling existing challenges, opportunities, and areas for improvement. For instance, during the most recent negotiations, which took place last year and were led by Chile with technical support from UNHCR, Latin American states agreed on a comprehensive action plan that meaningfully addressed four core elements: the need for having an intersectional approach; fostering discussions on how climate change and natural disasters impact (and increase) human mobility; highlighting the necessity of having refugee systems in which civil society, academia, private corporations, and international development banks play a role in coping with and mitigating the effects of human mobility; and, lastly, establishing a permanent mechanism to monitor the progress of both the Action Plan and the Global Refugee Compact.
It is true that some of us were expecting more ambitious goals. For instance, I believe that the region should have made further progress in expanding the refugee definition to explicitly include climate refugees under the concept of “circumstances which have seriously disturbed public order.” However, even if progress is not happening at the desired speed, the region is moving in the right direction. The recent the resolution on human mobility and climate change of the Inter-American Commission on Human Rights, along with the ruling by the Constitutional Court of Colombia recognizing that people can be forcibly displaced by environmental catastrophes, are encouraging.
Finally, the Cartagena experience matters because it shifted the focus of refugee governance from a securitized and restrictive regional perspective to a framework based on solidarity, burden-sharing, and cooperation. This is significant because it demonstrates to the world that refugee-related issues are not inherently a threat or a source of danger. Seeking asylum is a fundamental right, and, if managed carefully, it can also present opportunities for the host society.
When Latin America drafted the Cartagena Definition, it was primarily a region of origin for migrants and asylum seekers. Now, 40 years later, it has become not only a place of origin but also of transit and destination. The region’s refugee profile has changed dramatically in these four decades, to the extent that it now accounts for one in every three new asylum applications worldwide. Despite this transformation, Latin America has continued to build a discourse on human mobility that is, comparatively speaking, more promising and human rights-oriented than in other regions. This progress has not come without setbacks (one can easily recall the how the arrival of Venezuelan migrants to Chile were accompanied by increasing acts of xenophobia or how restricted has the Dominican Republic government become against Haitian people). However, Latin America has still managed to construct institutional mechanisms that prioritize the human rights aspects of migration. Given the times we are living in, this is no small achievement.
The Latin American experience, shaped by economic crises, large-scale shifts, and persistent instability, has much to teach the rest of the world: when crises arise, so do opportunities. More often than we realize, it is a matter of political will.
Sources:
Acosta, D. (2018). The National versus the Foreigner in South America. Cambridge University Press.
AFP. (2024). Colombian Court Recognizes Environmental Refugees. Accessible at: https://www.france24.com/en/live-news/20240423-colombian-court-recognizes-environmental-refugees
Amnesty International. (2024). Dominican Republic: Authorities Must End de facto Racist Migration Policies. Accessible at: https://www.amnesty.org/en/latest/news/2024/04/dominican-republic-must-stop-racist-immigration-policies/
Colloquium on the international Protection of Refugees in Central America, Mexico and Panama. Cartagena Declaration on Refugees. (1984). Accessible at: https://www.unhcr.org/media/cartagena-declaration-refugees-adopted-colloquium-international-protection-refugees-central
Jubilut, L., Espinoza, M. V., & Mezzanotti, G. (2019). The Cartagena declaration at 35 and refugee protection in Latin America. E-International Relations.
Lederman, A. (2023). Venezuelan Refugees Face Growing Hostility in Chile. New Lines magazine. Accessible at: https://newlinesmag.com/reportage/venezuelan-refugees-face-hostility-in-chile/
UN General Assembly (1951). Convention Relating to the Status of Refugees. Treaty Series, Vol. 189, p. 137. Accessible at: https://www.refworld.org/legal/agreements/unga/1951/en/39821
UNHCR (2004). Keeping The spirit of Cartagena Alive, 20 Years Later. Accessible at: https://www.unhcr.org/news/keeping-spirit-cartagena-alive-20-years-later#:~:text=The%20Declaration’s%2020th%20anniversary%20will,of%20Cartagena%20still%20lives%20on.
UNHCR. (2024a). Refugee Data Finder. Asylum Seekers in Latin America and the Caribbean. Accessible at: https://www.unhcr.org/external/component/header
UNHCR (2024b): La Declaración y Plan de Acción de Chile Consolidan el Liderazgo de America Latina y el Caribe en la Protección de Personas Refugiadas, Desplazadas y Apátridas. Accessible at: https://www.acnur.org/noticias/comunicados-de-prensa/cartagena-40-la-declaracion-y-plan-de-accion-de-chile-consolidan-el
IACHR. (2024). Resolución sobre Movilidad Humana Inducida por el Cambio Climático. Accessible at: https://www.oas.org/es/cidh/decisiones/pdf/2024/Resolucion_cambio_climatico.pdf
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